Last updated: September 25, 2026
This policy explains how payments, renewals, cancellations and refunds work for paid listings on Tailor.SPAKSPAK.
1. Plans and payment
- Standard listing: $12 per year.
- Premium listing: $24 per year.
- Upgrade an existing Standard listing to Premium: $15 per year.
Payments are processed securely by Stripe. We never see or store your full card details. Prices are in US Dollars unless shown otherwise; your bank may apply currency conversion charges.
2. Automatic renewal
Plans renew automatically at the end of each year so that your listing stays live. You will be charged the plan price in force at the time of renewal.
3. How to cancel
You can cancel at any time using the “manage subscription” link in your Stripe receipt email, or by emailing us at info@spakspak.com. After you cancel, your listing stays live until the end of the period you have already paid for, and it will not renew.
4. Refunds
- Listing not approved: if our team does not approve your listing, you will receive a full refund.
- Cancel within 7 days of approval: if you are not happy, email us within 7 days of your listing going live for a full refund.
- After 7 days: payments are non-refundable for the current period, but you can cancel to stop the next renewal.
- Renewals: if you forgot to cancel, email us within 7 days of the renewal charge and we will refund it and remove your listing.
- Removed for breaking the rules: listings removed for breaking our Listing Guidelines (for example fake or misleading information) are not refunded.
Approved refunds are sent back to the original payment method. It may take 5–10 business days for the money to appear, depending on your bank.
5. Contact
For any payment or refund question, email info@spakspak.com with your name, shop name and the email used for payment.